START WITH THE BUSINESS
Find the real constraint.
Review the store, customers, channels, and operations. Agree on what success should look like and what to tackle first.
SHOPIFY STORES + CUSTOMER RETENTION
BUILT TO
BRING
THEM BACK.
Stores worth buying from.
Experiences worth coming back to.
SELECTED BRANDS
Appennino FoodBLACK TIE BRANDSSolid8CASA DI CANIO
LET’S START WITH YOUR BUSINESS
WHERE DOES
GROWTH GET
STUCK?
The right answer starts with the actual problem.
THE OPPORTUNITY
Make the store do its job.
If the product is hard to understand or buying feels like work, another campaign won’t solve the whole problem. We improve the storefront around the purchase.
See how we buildTHE OPPORTUNITY
Build a reason to come back.
A first order should start a relationship. Connect useful messages, relevant recommendations, and post-purchase care to what your customer actually needs.
Explore retention servicesTHE OPPORTUNITY
Make a better basket feel natural.
Help customers find the products that belong together. Use bundles, flexible subscriptions, and relevant add-ons instead of reaching straight for another discount.
Find the right opportunityTHE OPPORTUNITY
Connect the whole experience.
Your store, messages, subscriptions, and customer service should share a plan. We connect the workflows so the customer doesn’t feel the gaps.
Connect the experienceTHE STOREFRONT IS PART OF THE SOLUTION
A GREAT STORE
IS YOUR FIRST
RETENTION
STRATEGY.
YOUR BRAND / A CONNECTED SHOPPING EXPERIENCE
YOUR BRANDSHOP / OUR STORY / BAG (0)
THE DAILY ESSENTIALA good thing.
A good thing.
On repeat.
A clear product story.
The right choice, made easy.
One-time purchase
Subscribe on your terms SKIP. PAUSE. CHANGE.
Find your everyday favorite ILLUSTRATIVE SHOPPING EXPERIENCEDESIGN + COMMERCE + RETENTION
Make the product clear.
Make buying easy.
Make returning natural.
We build and redesign Shopify stores with the whole customer journey in mind. From the first product page to a flexible subscription, every decision should help someone take the next step.
Custom themes. Conversion improvements. Product discovery. Bundles. App integrations. A foundation your brand can grow on.
Build or improve your storeTHE RELATIONSHIP HAS VALUE
THE NEXT ORDER.
THE BIGGER PICTURE.
SOLID8 / SHOPIFY + RETENTION70%
Customer retention.
A store, subscription experience, and lifecycle messaging built around a product people use again.
Explore Solid8DISCOVERBUYUSERETURN
A FIRST ORDER.
A LASTING
RELATIONSHIP.
A LASTING
RELATIONSHIP.
THE EXPERIENCE WE BUILD AROUND YOUR CUSTOMER
NEARLY3,000Amazon ratings.
Hear it from Scott
BLACK TIE BRANDS / AMAZON
Amazon ratings.
A stronger foundation of trust.
Retention work and Amazon growth support, including the Woollywormit product with nearly 3,000 Amazon ratings.
A CLIENT’S EXPERIENCE / AMAZON GROWTH
After our first full year with Juan at JHS Brands and his team, we cannot say enough good things about this group. Their expertise, integrity and hard work is what made our first year on Amazon quite a successful venture, almost immediately. There is no way we could have done this without JHS Brands. These guys are experts, and they have proven it to us.
Scott VoelkerBlack Tie Brands
SELECTED WORK
BUILT. RUN.
IMPROVED.
From the storefront to the next order. Selected work across commerce, customer retention, and Amazon.
LIVE STOREFRONT / SHOPAPPENNINO.COMFOOD + BEVERAGE / SHOPIFY
Italian heritage.
A digital home.
A Shopify store built from scratch, with a custom theme, subscription integration, and a social content strategy.
- THE WORK
- Shopify build
Subscription integration
Social content
PRODUCT + SUBSCRIPTION EXPERIENCE / SOLID8SLEEP.COMSOLID8 / SHOPIFY + RETENTION
Built for
the next order.
The storefront connects product choice, subscriptions, and lifecycle email around an everyday routine.
70%CUSTOMER RETENTION
- THE EXPERIENCE
- Shopify store + product bundles
Subscription purchase options
Lifecycle email + automation
BLACK TIE BRANDS / RETENTION + AMAZON
Give customers
a reason to stay.
Retention work and Amazon growth support for Black Tie Brands, including the Woollywormit product with nearly 3,000 Amazon ratings.
NEARLY3,000AMAZON PRODUCT RATINGS
- THE WORK
- Customer retention
Amazon growth support
BRAND + SHOPPING EXPERIENCE / CASADICANIO.COMCASA DI CANIO / BRAND + COMMERCE
Distinctive design.
A considered purchase.
A premium hair-care brand that brings a clear product story, bundle offers, and useful education into one shopping experience.
- THE EXPERIENCE
- Shopify storefront
Bundle merchandising
Product education + affiliate program
THE CAPABILITIES BEHIND THE EXPERIENCE
BUILD THE STORE.
GROW THE
RELATIONSHIP.
Start with the work your business needs. Connect the rest as the opportunity grows.
Open any capability to see the work involved.
HANDS-ON FROM THE START
GOOD THINKING.
FOLLOWED BY
DOING.
JHS Brands connects strategy, design, and implementation. We work on the store, the messages, and the details between them.
Meet your next partnerGET IT INTO THE WORLD
Design it. Build it. Test it.
Turn the plan into a working store, campaign, or customer journey. Check the experience across devices and touchpoints.
STAY CLOSE TO WHAT HAPPENS NEXT
Learn from real customers.
Review behavior and performance. Improve the next purchase, the next message, and the next opportunity.
Better stores. Longer relationships.
A SCOPE THAT FITS THE PROBLEM
A specific
thing to solve.
A new store. A redesign. A subscription launch. An email journey that needs to work harder.
Talk through a projectA partner
to keep building.
Ongoing retention, campaigns, store improvements, and a clear rhythm of testing and learning.
Explore an ongoing partnershipBEFORE WE TALK
GOOD
QUESTIONS.
Do you build new stores, or only improve existing ones?
Both. We can build a Shopify store from the ground up, redesign an existing one, or focus on a specific part of the shopping experience. Retention informs the build from the beginning: product discovery, subscriptions, bundles, email capture, and buying again.
Are you a retention agency or a growth agency?
We build Shopify stores and the customer relationships that make them more valuable. Retention is central: email, subscriptions, bundles, and the experience after checkout. Amazon and brand support can complement that work when they fit the business.
Can you work on just one thing?
Yes. A store redesign, subscription setup, bundle experience, or email-flow rebuild can be a focused project. We agree on the scope and deliverables before work starts.
How do you measure whether it is working?
We agree on the measures that fit the work: store conversion, average order value, repeat purchase, subscriber churn, or customer lifetime value. We review these alongside margin and customer behavior, rather than relying only on channel-attributed revenue.
How much does it cost?
A new store, a focused improvement, and ongoing management need different scopes. Tell us about your business and priorities, and we’ll outline the work and pricing before you commit.
LET’S WORK ON WHAT COMES NEXT
YOUR STORE.
MORE POSSIBLE.
A better first impression.
A better next order.
Tell us where you want to start.
STORES + GROWTH + RETENTIONPrefer email? juan@jhsbrands.com